Klangcampus Customer Journey Wildhaus

Analysis of the customer journey

In the future, courses, guided tours, seminars and rehearsal weeks for choirs, musicians and sound enthusiasts are to be offered around the Klanghaus in Wildhaus. To this end, existing accommodation, catering and mobility services must be linked to the new Klanghaus offer. gutundgut has analyzed the expected visitor flows and developed optimizations for the development of a customer-friendly overall offer.